What is the Kudos Guarantee?Updated 9 days ago
Kudos may offer a Kudos Welcome Offer Guarantee that provides eligible users with protection against credit card welcome offer increases that occur up to 3 months after their application and approval.
How the Kudos Welcome Offer Guarantee Works
Step 1: Apply for a qualifying credit card and ensure your approval is trackable by Kudos
Step 2: Add your approved credit card to your Kudos wallet
Step 3: If a higher public welcome offer becomes available, submit your claim following the process below
Claim Process
- To claim the guarantee, email our support team at [email protected] with a screenshot of the new, higher welcome offer
- Claims must be submitted within 3 months of the approval of your card
- We will verify the legitimacy of the new offer and calculate any applicable difference
- Approved claims will be matched with an equivalent Kudos Boost that is applied to your account
- Processing typically takes 1-2 business days after verification
- Kudos users must be in good standing to be eligible for the Kudos Welcome Offer Guarantee
Program Terms
- Kudos Welcome Offer Guarantee credits are provided as Kudos Boost, which can be redeemed for a gift card to Amazon.com
- The guarantee covers the monetary value difference between welcome offers as determined by Kudos
- Limited to one guarantee claim per credit card application
- We reserve the right to verify all claims and may request additional documentation
- We reserve the right to modify, suspend, or terminate the Kudos Welcome Offer Guarantee program at any time without prior notice
Frequently Asked Questions
Which cards are eligible for the Kudos Welcome Offer Guarantee? Cards that are trackable by Kudos and can be added to your Kudos wallet are eligible for the program, subject to all other program terms.
What counts as a "public welcome offer"? Public welcome offers are those available to the general public and visible within the Kudos product. Targeted offers sent via email or mail to specific individuals do not qualify.
What if I miss the 3-month window? The guarantee only applies to offer increases within 3 months of your application date. Claims submitted after this window will not be processed.
What if my original application was denied? The Kudos Welcome Offer Guarantee only applies to approved applications that are trackable by Kudos and added to your wallet.
How long do I have to use my Kudos Boost credit? Kudos Boost credits expire 12 months from the date they're issued.
Need Additional Help?
If you have questions about your Kudos Welcome Offer Guarantee eligibility, want to submit a claim, or need help with anything else, reach out to our support team at [email protected]. We're here to help!