Can I use an ad blocker with Kudos?Updated 5 minutes ago

Ad blockers can sometimes interfere with Kudos, preventing you from earning Boost on your purchases. If you're not seeing rewards activate or rewards aren't being credited to your Kudos account, your ad blocker might be the reason why.

Don't worry – you have several options to fix this while still maintaining protection on other websites.

For Google Chrome Users

Solution 1: Disable Ad-Blocking Extensions Temporarily

If you use extensions like AdBlock, uBlock Origin, or similar ad blockers:

1. Click the three-dot menu (⋮) or the puzzle piece icon in the top right of Chrome
2. Select Extensions, then click Manage Extensions
3. Find your ad blocker extension in the list
4. Toggle the switch to off (it should turn gray)
5. Refresh the Kudos-enabled website and try your purchase again

Pro tip: Remember to turn your ad blocker back on when you're done shopping if you prefer to keep it enabled for general browsing!

Solution 2: Disable Chrome's Built-In Ad Blocker

Chrome has its own built-in ad blocking feature that might interfere with rewards:

1. Open Chrome and click the three-dot menu (⋮) at the top right
2. Select Settings
3. Click Privacy and security in the left sidebar
4. Click Site settings
5. Scroll down to the "Content" section and click Intrusive ads
6. Toggle the switch to off, or ensure "Any site you visit can show any ad to you" is selected

Solution 3: Allow Ads on Specific Kudos Partner Sites (Recommended)

This is the best approach because it lets you keep your ad blocker active everywhere else:

1. Navigate to the retailer's website where you want to earn Kudos rewards
2. Look for the site information icon to the left of the web address (this might be a lock icon 🔒 or an "i" in a circle ⓘ)
3. Click on this icon, then select Site settings
4. Under "Permissions," find Intrusive ads
5. Change the setting to Allow
6. Reload the page to apply the changes

For Microsoft Edge Users

Disable Ad-Blocking Extensions in Edge

1. Click the three-dot menu (⋮) in the top right of Edge
2. Select Extensions
3. Find your ad blocker extension (like AdBlock or uBlock Origin)
4. Toggle the switch to off
5. Refresh the retailer's website

Disable Edge's Built-In Ad Blocker

1. Click the three-dot menu (⋮) and select Settings
2. Click Cookies and site permissions in the left sidebar
3. Scroll down and click Ads
4. Toggle Block ads on sites that show intrusive or misleading ads to off

Allow Ads on Specific Sites in Edge (Recommended)

1. Navigate to the retailer's website
2. Click the lock icon or site information icon next to the web address
3. Click Permissions for this site
4. Find Ads in the list and change it to Allow
5. Refresh the page

For Safari Users (Desktop)

Disable Ad-Blocking Extensions in Safari

1. Open Safari and go to Safari menu → Preferences (or Settings on newer versions)
2. Click the Extensions tab
3. Find your ad blocker extension in the left sidebar
4. Uncheck the box next to it to disable it
5. Refresh the retailer's website

Allow Ads on Specific Sites in Safari (Recommended)

1. Navigate to the retailer's website
2. Go to Safari menu → Settings for This Website
3. Next to Content Blockers, select Off
4. Refresh the page

Alternative method:

1. While on the retailer's website, look for your ad blocker's icon in the Safari toolbar
2. Click the icon and select Disable on this site or similar option
3. Refresh the page

For Safari mobile users using the Kudos iOS app

Disable Content Blockers System-Wide

1. Open the Settings app on your iPhone or iPad
2. Scroll down and tap Safari
3. Under "General," find Content Blockers
4. Toggle off any ad blockers you have installed (like AdBlock, 1Blocker, etc.)
5. Return to Safari and refresh the retailer's website

Allow Ads on Specific Sites in Safari Mobile

Unfortunately, Safari on iOS doesn't offer built-in site-specific exceptions for content blockers. However, many ad blocker apps provide their own allowlist features:

For popular ad blockers like AdBlock or 1Blocker:

1. Open your ad blocker app (not Safari)
2. Look for Whitelist, Exceptions, or Allow List settings
3. Add the retailer's website URL
4. Save the settings and return to Safari

Alternative approach:

1. When on the retailer's website, look for a share button (⬆️) in Safari
2. Some ad blocker apps add options here to disable blocking for the current site
3. Select your ad blocker and choose Disable on this site

Re-enable Protection

After earning your rewards:

1. Return to Settings → Safari → Content Blockers
2. Toggle your preferred ad blockers back on
3. Or remove the site from your ad blocker app's whitelist

Now you can earn rewards on this specific site while maintaining ad-blocking protection everywhere else.

Still not seeing rewards?

Try these additional steps:

• Clear your browser cache and cookies for the retailer's website
• Disable any other browser extensions that might interfere (privacy tools, coupon finders, etc.)
• Make sure you're clicking through Kudos links or have the Kudos browser extension active
• Check that third-party cookies are enabled in Chrome settings

Rewards working now?

Great! Consider adding the retailer to your bookmarks so you can easily return with the correct settings.

Need More Help?

If you're still having trouble earning rewards after trying these steps, please reach out to our support team. We're here to help you maximize your rewards!