If you're having trouble connecting your account, try these steps:
Start by verifying your banking credentials. Make sure you're using the correct username and password for your financial institution. Small typos or outdated information often cause connection problems.
If you're confident that your login details are accurate, give it some time. Temporary issues with our data provider or your financial institution can interfere with the connection process. Waiting 24 hours and then trying to reconnect often resolves the problem.
Still unable to connect your account? Reach out to us at support@joinkudos.com. We're here to help and can work with you to identify and resolve any persistent connection issues.