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How do I delete my Kudos account?

This guide explains how to permanently delete your Kudos account from either the web or the Kudos mobile app.

Before You Delete Your Account

Account deletion is permanent and cannot be undone. Once your account is deleted:

  • You will lose access to all account data and features

  • Any accumulated Boost points will be forfeited

  • Your linked cards, bank connections, transactions, wallet data, and personal information will be removed from your account and can't be restored

Some records, such as redemption history, may be retained for up to 7 years where required for legal, tax, or compliance purposes, as described in our Privacy Policy.

Have Kudos Premium? Deleting your account does not cancel a subscription billed through the Apple App Store or Google Play. Cancel it first so you aren't charged again. See How do I cancel my subscription or request a refund?


Deleting From the Web

  1. Sign in to your Kudos account at joinkudos.com

  2. Navigate to Account Settings

  3. Scroll down to the "Manage Account" section

  4. Click on "Delete account"

  5. Follow the on-screen confirmation prompts


Deleting From the Mobile App

These steps apply to both the Kudos iOS app (iPhone and iPad) and the Kudos Android app.

  1. Open the Kudos app on your device

  2. Tap on the "Account" tab

  3. Select "Manage Account"

  4. Tap "Delete account"

  5. Complete the confirmation process


What Happens Next

After you confirm the deletion, your account is closed and you will no longer be able to access it or restore any associated data.

You're always welcome to sign up again later, but none of your previous account information will carry over. See I deleted my Kudos account. Can I reactivate it?


We Value Your Feedback

If you're willing to share why you're leaving, please contact our support team before deleting your account. Your input helps us improve Kudos for all members, and we listen to all feedback!


Need Help?

If you have any questions about account deletion or are experiencing issues with the process, please contact Kudos Support at support@joinkudos.com.

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