Before You Delete Your Account
Account deletion is permanent and cannot be undone. Once your account is deleted:
You will lose access to all account data and features
Any accumulated Boost points will be forfeited
Your linked cards, bank connections, transactions, wallet data, and personal information will be removed from your account and can't be restored
Some records, such as redemption history, may be retained for up to 7 years where required for legal, tax, or compliance purposes, as described in our Privacy Policy.
Have Kudos Premium? Deleting your account does not cancel a subscription billed through the Apple App Store or Google Play. Cancel it first so you aren't charged again. See How do I cancel my subscription or request a refund?
Deleting From the Web
Sign in to your Kudos account at joinkudos.com
Navigate to Account Settings
Scroll down to the "Manage Account" section
Click on "Delete account"
Follow the on-screen confirmation prompts
Deleting From the Mobile App
These steps apply to both the Kudos iOS app (iPhone and iPad) and the Kudos Android app.
Open the Kudos app on your device
Tap on the "Account" tab
Select "Manage Account"
Tap "Delete account"
Complete the confirmation process
What Happens Next
After you confirm the deletion, your account is closed and you will no longer be able to access it or restore any associated data.
You're always welcome to sign up again later, but none of your previous account information will carry over. See I deleted my Kudos account. Can I reactivate it?
We Value Your Feedback
If you're willing to share why you're leaving, please contact our support team before deleting your account. Your input helps us improve Kudos for all members, and we listen to all feedback!
Need Help?
If you have any questions about account deletion or are experiencing issues with the process, please contact Kudos Support at support@joinkudos.com.
