Canceling your subscription
You can cancel your Kudos Premium subscription anytime from your account settings. Canceling stops future billing, and you'll keep access to Premium features through the end of your current billing period.
Have questions about a feature? Need help? We'd love to help you get the most out of Kudos Premium or Lifetime and show you what you can unlock. Reach out to support@joinkudos.com before you go; we're happy to help.
Am I eligible for a refund?
This depends on which plan you have.
Kudos Premium Lifetime
Lifetime purchases are non-refundable. This is a one-time payment for permanent access, so there's no refund window or guarantee period attached to it, unlike our yearly plan.
Kudos Premium Yearly
Kudos Premium Yearly isn't refundable simply for canceling or changing your mind. Instead, first-time yearly subscribers are covered by our 90-Day Savings Guarantee: if Kudos hasn't saved or earned you more than your subscription cost within your first 90 days, you can submit a claim, but only after day 90, between day 90 and day 120 of your subscription. Claims submitted before day 90 aren't accepted, even if you're confident you won't hit the savings threshold. See the full eligibility details and how to submit a claim.
Outside of this guarantee window, yearly subscriptions are generally non-refundable, but reach out to support@joinkudos.com and we're happy to look at your specific situation.
Kudos Premium Monthly
Monthly subscriptions are not eligible for the 90-Day Savings Guarantee. Canceling stops future charges, but past charges are generally non-refundable. Reach out to support@joinkudos.com if you have questions about your specific situation.
How refunds work, based on how you subscribed
Subscribed through Apple (iOS App Store)
Apple processes all App Store billing directly, so Kudos does not have access to your payment details or the ability to issue a refund. You'll need to request your refund directly through Apple:
Go to reportaproblem.apple.com
Sign in with your Apple ID
Under "I'd like to...", select "Request a refund"
Choose your reason, select Kudos, and submit
You can also manage or cancel your subscription anytime under Settings > Apple ID > Subscriptions > Kudos.
Subscribed through Google Play (Android)
Refund eligibility follows the same rules as above, based on your plan type. If you qualify, we can process your refund directly. Reach out to support@joinkudos.com.
Subscribed through the web (Stripe)
Refund eligibility follows the same rules as above, based on your plan type. If you qualify, we can process your refund directly. Reach out to support@joinkudos.com.
Still have questions?
Reach out to us at support@joinkudos.com and we're happy to help walk through your specific situation.