Overview
We offer a 90-day savings guarantee for first-time Kudos Premium yearly subscribers who don't save or earn more than their annual subscription cost within the first 90 days.
Before you submit a claim
Do not cancel your subscription or delete your account before contacting us. We need your account to be active and in good standing to verify your savings and process your claim. Once we've reviewed everything and issued your Boost credits, we'll walk you through the next steps, including cancelling your subscription.
Once your credits are issued, keep your account open for at least 7 days to redeem them. Closing your account before redeeming will forfeit your credits.
This applies to yearly subscribers only.
Monthly subscribers and Lifetime plan holders are not eligible. If you purchased the Kudos Premium Lifetime plan, the 90-day guarantee does not apply. Lifetime plan purchases are non-refundable. If you're having trouble with the app, reach out to support@joinkudos.com and we'll be happy to help.
This applies to first-time subscribers only.
If you've previously held a Kudos Premium subscription under any Kudos account, you are not eligible, even if this is a new account.
When can I submit a claim?
You can submit a claim between day 90 and day 120 of your subscription, not before and not after.
The window opens at day 90 because that's how long it takes to fairly assess whether Kudos has saved you more than the cost of your subscription. Submitting before day 90 isn't allowed, even if you're already confident that Kudos hasn't saved you enough.
The window closes at day 120, giving you a 30-day window to submit once you're eligible. If you miss that window, the guarantee expires.
Am I eligible?
You qualify if all of the following apply:
✅ You are a first-time yearly subscriber and have not previously held a Kudos Premium subscription under any Kudos account
✅ You have been an active subscriber for at least 90 days at the time of your request
✅ Your total verified savings and earnings through Kudos in your first 90 days are less than your annual subscription fee
✅ You submit your request between day 90 and day 120
✅ Your Kudos account is in good standing and has not been deleted
How to submit a claim
Email support@joinkudos.com between day 90 and day 120 with the subject line "Savings Guarantee Request." We'll review your account and respond within 5 business days.
How your savings guarantee is honored
How your guarantee is honored depends on how you originally subscribed. Web subscribers (via Stripe) and Google Play subscribers receive a cash refund to their original payment method. Apple App Store subscribers receive Kudos Boost credits equal to their annual subscription amount.
This comes down to how Apple handles billing. Subscriptions purchased through the App Store are processed entirely by Apple. Because we never receive your payment directly, we have no way to reverse the charge to your card. This is a standard App Store limitation that affects every subscription app on iOS.
Your Boost credits are worth the same amount as a cash refund. You can redeem them via PayPal, which transfers directly to your bank account, or as an Amazon gift card. The standard $2.99 PayPal processing fee is waived for savings guarantee redemptions.
What counts as savings?
Kudos Boost rewards earned during the first 90 days, verified card-linked offer savings attributed to Kudos, and bill negotiation savings confirmed during the 90 days. Savings from outside the Kudos platform are not counted.
Limitations
Available once per account and cannot be combined with other offers or free trials. Does not apply to monthly subscribers or Lifetime plan purchases. Not available to anyone who has previously held a Kudos Premium subscription under any account.
Still have questions? Reach out at support@joinkudos.com.
THE 90-DAY SAVINGS GUARANTEE IS PROVIDED AS A LIMITED PROGRAM AND DOES NOT CONSTITUTE A GENERAL REFUND POLICY FOR KUDOS PREMIUM SUBSCRIPTIONS. REFUNDS UNDER THIS GUARANTEE ARE ISSUED AS A CASH REFUND FOR WEB (STRIPE) AND GOOGLE PLAY SUBSCRIBERS, OR AS KUDOS BOOST CREDITS FOR APPLE APP STORE SUBSCRIBERS, REDEEMABLE VIA PAYPAL OR AS AN AMAZON GIFT CARD AS DESCRIBED ABOVE. THE PAYPAL PROCESSING FEE WAIVER APPLIES ONLY TO THE INITIAL GUARANTEE REDEMPTION AND DOES NOT APPLY TO ANY SUBSEQUENT BOOST REDEMPTIONS. KUDOS MAKES NO REPRESENTATIONS THAT ANY SPECIFIC SAVINGS OR EARNINGS AMOUNT WILL BE ACHIEVED DURING THE GUARANTEE PERIOD.
