Overview
Once you've earned at least 1,000 Boost points ($10 value), you can redeem your rewards for PayPal cash or Amazon gift cards. You can choose one option or split your redemption between both.
Redemption Options
PayPal Cash
Rewards sent directly to your PayPal account
Can be transferred to your bank account or used anywhere PayPal is accepted
Typically processes within 48-72 hours
Requirements: Valid U.S. personal PayPal account in good standing linked to your Kudos account
Important: PayPal redemptions are final once submitted and cannot be canceled or changed
PayPal Redemption Fee
Kudos Premium members: Free ($0 processing fee)
Non-Premium members: $2.99 processing fee per redemption
đĄ Premium is more than a free cash-out. Kudos Premium members also earn 1.25x the standard Boost rate on every eligible purchase, so you earn more before you ever redeem. Upgrading to Premium or purchasing a Lifetime plan also waives the PayPal processing fee.
Amazon Gift Cards
Delivered via email to your Kudos-registered email address from no-reply@joinkudos.com with the subject line "Kudos: Redeem Your Gift Card." Typically arrives within 48-72 hours, though occasionally it takes a bit longer. Once it arrives, you can add the gift card directly to your Amazon account.
To make sure your gift card email reaches your inbox, we recommend doing these steps before you redeem:
Add us to your contacts: Save no-reply@joinkudos.com to your address book. This is the most reliable way to prevent our emails from going to junk.
Mark as "Not Spam": If a Kudos email ever lands in your junk folder, open it and select "Not Spam" or "Move to Inbox" so your email provider learns to trust future emails from us.
Check your filters: Make sure no rules are accidentally routing emails from no-reply@joinkudos.com away from your main inbox.
Important: Gift card links expire after a set window and cannot be reissued once expired, as Amazon handles gift card generation and delivery entirely. If you don't receive your gift card within 72 hours, check your spam/junk folder right away.
What "In Review" Means
After you submit a redemption, its status shows as In Review while we process it. This is the normal state for every redemption and does not mean anything is wrong with your account or your request.
Most redemptions clear this stage and are delivered within 48-72 hours. Occasionally, it takes a bit longer, and PayPal payouts in particular can take up to 7 business days when additional verification is involved. No action is needed while a redemption is under review, and your Boost balance stays intact throughout.
If your Amazon gift card hasn't arrived after 72 hours, check your spam and junk folders first. If it still isn't there, or if a PayPal payout hasn't landed within 7 business days, email us at support@joinkudos.com, and we'll happily help you.
If You Haven't Received Your PayPal Payout
Occasionally, a PayPal payout comes back as Denied by PayPal. PayPal sends this status, not Kudos. It means PayPal couldn't accept the payment into the account on file, and it doesn't mean anything went wrong with how we sent the payout.
A denial almost always traces back to one of three things:
The PayPal email linked to your Kudos account doesn't match an active PayPal account
The PayPal account hasn't completed verification
There's a hold or limitation on the PayPal account
What to do
Confirm the PayPal email linked to your Kudos account in Account Settings, under the Redemption section, and make sure it matches an active PayPal account.
Log in to PayPal and check your account status. If you see a hold, a limitation, or a pending verification request, you'll need to resolve it directly with PayPal before a payout can go through.
Once everything looks correct on PayPal's side, email us at support@joinkudos.com, and we'll work to resend the redemption to you. Please send a screenshot or PDF of any documentation from PayPal, as it helps us resolve it faster for you.
Depending on what you find, this may be a quick fix on your end, like updating the PayPal email linked to your Kudos account, or it may need to be cleared with PayPal before we can resend it.
How to Redeem
On Web
Go to Boost Rewards
If you have 1,000+ Boost points, you'll see the redemption option
Select Redeem Boost
Choose your redemption option: PayPal, Amazon, or both
If using PayPal, link your PayPal account if you haven't already
Enter your redemption amounts (minimum $10 per option)
Review and confirm your redemption
On Mobile App
Tap the Shop tab from the main menu and tap on Redeem
Select Redeem Boost
Choose your redemption option: PayPal, Amazon, or both
If using PayPal, link your PayPal account if you haven't already
Enter your redemption amounts (minimum $10 per option)
Review and confirm your redemption
Your rewards will typically process within 48-72 hours, though occasionally it takes a bit longer. You'll receive an email confirmation once complete. Heads up: PayPal redemptions can take up to 7 business days, depending on processing time.
Requirements & Limits
Minimum redemption: 1,000 Boost points ($10)
Minimum per option: $10 (each) when splitting between PayPal and Amazon
Maximum redemption: No limit - redeem as much as you've earned
Partial redemptions: Yes - you can redeem some points now and save the rest for later
Important Notes
Redemptions cannot be modified or canceled after they are submitted
PayPal redemptions require a U.S. personal PayPal account
A $2.99 processing fee applies to PayPal redemptions for non-Premium members; Premium members redeem for free
Amazon gift cards are sent from no-reply@joinkudos.com with the subject line: "Kudos: Redeem Your Gift Card"
If you don't receive your Amazon gift card within 72 hours, check your spam/junk folders first
This redemption feature is only available in the U.S. We hope to bring it to other regions soon!
About Amazon Gift Cards
Once we approve your Amazon gift card redemption:
The process happens automatically on Amazon's end
We cannot retrieve or resend an Amazon gift card
We cannot see the specific gift card details or code
Amazon handles all gift card generation and delivery
Frequently Asked Questions
What's the minimum I need to redeem?
You need at least 1,000 Boost points, which equals $10 in rewards value.
Can I split my redemption between PayPal and Amazon?
Yes. Each option requires a minimum of $10. For example, if you have 5,000 Boost ($50), you can redeem $20 to PayPal and $30 as an Amazon gift card.
Can I split my PayPal redemption between two different PayPal accounts?
No. Only one PayPal account can be linked to your Kudos account at a time, and each redemption is sent in full to that account. If you'd like to send funds to a different PayPal account, you can update the PayPal account linked to your Kudos profile before submitting your next redemption. See "How do I change the PayPal account linked to my Kudos?" below.
How long does processing take?
Both PayPal and Amazon redemptions typically process within 48-72 hours. Occasionally a redemption takes a bit longer, and PayPal payouts can extend to up to 7 business days when extra verification is involved.
My redemption says "In review." Is something wrong?
No. Every redemption passes through an "In review" state while it processes, and it clears on its own. You don't need to do anything, and your Boost balance is safe. See "What 'In Review' Means" above for the full timeline.
Why didn't I get my PayPal redemption?
If it still shows as "In review," it's still processing, and PayPal payouts can take up to 7 business days. If it shows as Denied, PayPal wasn't able to accept the payment, usually because the linked email doesn't match an active PayPal account, the account isn't verified, or there's a hold on it. See "If Your PayPal Redemption Shows 'Denied'" above for the steps to sort it out.
Can I change or cancel my redemption after submitting?
No. You can't modify or cancel redemptions once submitted, even if they show as "In review." Double-check your selection and your linked PayPal email before confirming.
Do I need a PayPal account?
Yes, you'll need a valid U.S. personal PayPal account in good standing. You can sign up for free at paypal.com.
How do I change the PayPal account linked to my Kudos?
You can update your PayPal email directly from your Kudos Account Settings:
Go to Account Settings at https://www.joinkudos.com/my-wallet/account-settings
Navigate to the Redemption section
Update your PayPal email address and save your changes
For security reasons, our support team can't make this change for you. The account owner must do it directly.
Is there a fee to redeem to PayPal?
Non-Premium members are charged a $2.99 processing fee per PayPal redemption. Kudos Premium members redeem to PayPal for free.
How is the PayPal processing fee charged?
The $2.99 fee is automatically deducted from your redemption amount. There's no separate charge. For example, if you redeem $10 to PayPal, you'll receive $7.01.
Do Premium members earn more Boost, or just redeem for free?
Both. Premium members earn 1.25x the standard Boost rate on eligible purchases, and redeem to PayPal with no processing fee. Non-Premium members earn the standard rate and pay $2.99 per PayPal redemption.
I didn't receive my Amazon gift card. What should I do?
Check your spam/junk folder right away for an email from no-reply@joinkudos.com with the subject line "Kudos: Redeem Your Gift Card." To avoid this in the future, add no-reply@joinkudos.com to your contacts before you redeem, mark any Kudos emails as "Not Spam" if they land in junk, and check your email filters to make sure nothing is rerouting our emails.
If you still don't see it after 72 hours, contact support@joinkudos.com. Please note that gift card links expire after a set window and cannot be reissued once expired, as Amazon handles generation and delivery entirely.
Are there other redemption options coming?
Yes, we're working on additional redemption options! Stay tuned.
Need More Help?
Contact us at support@joinkudos.com
