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How do I track an authorized user's card or multiple versions of the same card?

Track a partner's, spouse's or authorized user's card (also called an additional cardholder), or two of the same card, by adding a duplicate to your wallet and linking it to the right account.

Yes, you can track and connect more than one of the same card in Kudos, for example if you hold two of the same card or want to track a partner's, spouse's or authorized user's card alongside yours.

To do this, add the duplicate card to your wallet by searching for the card name with 2 at the end (for example, "Bank of America® Customized Cash Rewards Credit Card 2"). Once it's in your wallet, you can link it to the correct account just like any other card.

For full step-by-step instructions, including what to do if the "2" version doesn't show up, see Can I add multiple cards of the same type to my Kudos wallet?

Tip: If you have more than one card from the same issuer, double-check the last four digits when matching accounts so each card tracks correctly. See How do I fix a card that's mapped to the wrong account inside Kudos? if something ends up on the wrong card.

How do I track an authorized user's card?

If you're the primary cardholder and have added an authorized user (also called an additional cardholder), add a duplicate of the card to your wallet as described above. Then tap Edit on the duplicate and choose the authorized user's account from the dropdown. It's usually labeled "Additional" or "Authorized User," or shows the authorized user's name.

If their account isn't in the dropdown, reconnect your bank and make sure their card is selected when you connect.

Where do my authorized user's rewards and credits go?

Rewards and statement credits go to the primary cardholder's account, even when the authorized user makes the purchase. That's why it's important to keep your own card linked to your primary account, not the authorized user's. If your card is linked to the authorized user's account, your credits may look unused in the Benefits Tracker. See Why are my credits showing as unused? (Authorized user accounts) for how to check and fix this.

Can I see offers for a partner's or authorized user's card?

It depends on the card. Some issuers, like American Express, give each additional or authorized user card its own card-linked offers, separate from the primary card's, while others don't. Before connecting it, have the authorized user log into their own account with the issuer and check whether offers show up for their card.

If they do, connect the authorized user's own online login to Kudos as a separate connection, then link it to the duplicate card in your wallet. If their card doesn't show up under their login, they may need to add it to their online account with the issuer first.

Keep in mind that card-linked offers only apply to the card they're added to, so make sure an offer is on whichever card will actually be used for that purchase.

Questions? Reach out to us at support@joinkudos.com.

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