If your cards appear to be linked to the wrong account in Kudos, you can correct this directly in your wallet. No need to disconnect and reconnect everything from scratch.
How to Update Your Account Mapping
Open your Kudos wallet on the web or in the mobile app and navigate to the card you want to fix
Tap Edit next to the connected account
A modal will display the currently linked account along with key card details, such as the card's open date and credit limit.
A dropdown will appear showing all your linked accounts for that bank. Click it.
After selecting the correct account, click Confirm to save the match.
Choose the correct card to map it to the correct account. Double-check that the linked account matches the card’s last four digits and credit limit to ensure accuracy.
That's it. The card will now be mapped to the right account, and your benefits and rewards will reflect correctly.
Correcting Mis-Mapped Cards
Step 1: Remove the Incorrect Card
Open the Kudos app and navigate to Wallet.
Select the incorrectly listed card.
Tap the Settings/Gear icon (or Edit) in the top-right corner.
Choose Remove Card (or Delete Card) and confirm the action.
Step 2: Add the Correct Card
In the Wallet section, tap + Add Card.
Search for and select the correct card.
If your account is linked via Plaid, match the new card to your connected account by verifying the last four digits. This ensures that transactions and rewards align properly. Once you add and map the correct card, your rewards, multipliers, and perks will reflect accurately going forward.
Still have questions or need help? Reach out to us anytime: support@joinkudos.com.