If your cards appear to be linked to the wrong account in Kudos, you can correct this directly in your wallet. No need to disconnect and reconnect everything from scratch.
How to Update Your Account Mapping
Open your Kudos wallet on the web or in the mobile app and navigate to the card you want to fix.
Tap Edit next to the connected account. A window will show the currently linked account along with key card details, such as the card's open date and credit limit.
Click the dropdown showing all your linked accounts for that bank.
Select the correct account, then click Confirm to save the match.
Double-check that the linked account matches the card's last four digits and credit limit to ensure accuracy.
That's it. The card will now be mapped to the right account, and your benefits and rewards will reflect correctly.
Prefer to do it from settings? You can also fix the mapping from your Account Connections settings. Scroll to Successfully Connected Cards, click Edit on the card, select the correct account, and save.
Added the wrong card to your wallet?
If the card itself is wrong (for example, you added a different version of the card than the one you have), remove it and add the correct one.
Step 1: Remove the Incorrect Card
Open the Kudos app and navigate to Wallet.
Select the incorrectly listed card.
Tap the Settings/Gear icon (or Edit) in the top-right corner.
Choose Remove Card (or Delete Card) and confirm the action.
Step 2: Add the Correct Card
In the Wallet section, tap + Add Card.
Search for and select the correct card.
If your account is linked via Plaid, match the new card to your connected account by verifying the last four digits.
Once you add and map the correct card, your rewards, multipliers, and perks will reflect accurately going forward.
Still have questions or need help? Reach out to us anytime at support@joinkudos.com.