If you have multiple cards from the same bank and accidentally linked one to the wrong account, don't worry. You can fix this in just a few steps.
Steps to Relink Your Card
1. Go to your Account Connections settings
Navigate to: https://www.joinkudos.com/my-wallet/account-settings/account-connections?tc=CONNECTED_ACCOUNTS_SETTINGS
2. Scroll down to "Successfully Connected Cards"
Find the card that is linked incorrectly.
3. Click "Edit" on the affected card
Scroll down within the edit view to see a list of accounts associated with that card.
4. Select the correct account using the radio button
Choose the option that matches the correct last four digits of your card number, then confirm your selection.
5. Repeat for any other mislinked cards
If you have additional cards that need to be updated, follow the same steps for each one.
Need More Help?
If you're unsure which last four digits correspond to which card, you can check the back of your physical card or your bank's app.
Still running into trouble? Reach out to us at support@joinkudos.com, and we can help!


