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How Does Kudos AI Bill Negotiation Work?

Updated today

Kudos AI Bill Negotiation is a Premium feature that uses AI to call your service providers and negotiate lower rates on your behalf.


What Kudos Does For You

Once you request a negotiation, our AI agent handles the entire process:

  • Calls the provider's customer service line

  • Navigates phone menus and hold times

  • Speaks with retention specialists

  • Negotiates discounts, credits, or lower rate plans

  • Handles verification steps (with your approval for any one-time codes)

  • Finalizes changes to your account

You can follow along in real time with live progress updates, from "Calling provider..." through "Your bill was reduced."

Want to hear exactly what happened on your call? You can listen to a recording of your negotiation call at any time in My Wallet β†’ Cancel & lower bills.


Which Providers Are Supported?

πŸ“± Mobile

  • AT&T

  • Boost Mobile

  • C Spire

  • Consumer Cellular

  • Cricket Wireless

  • Google Fi

  • Metro by T-Mobile

  • Mint Mobile

  • PureTalk

  • Red Pocket Mobile

  • Simple Mobile

  • Straight Talk

  • T-Mobile

  • Ting Mobile

  • Total Wireless

  • Tracfone

  • Ultra Mobile

  • US Mobile

  • UScellular

  • Verizon

  • Visible

🏠 Home & Internet

  • Astound Broadband

  • Breezeline

  • Brightspeed

  • CenturyLink

  • Consolidated Communications

  • Cox

  • Frontier

  • Google Fiber

  • Hawaiian Telcom

  • Hughesnet

  • Kinetic by Windstream

  • Mediacom

  • Metronet

  • Optimum

  • Quantum Fiber

  • Sparklight

  • Spectrum

  • Viasat

  • WOW!

  • Xfinity

  • Ziply Fiber

πŸ“Ί TV & Satellite

  • DIRECTV

  • DISH

πŸ”’ Home Security

  • abode

  • ADT

  • Brinks Home

  • Cove

  • Frontpoint

  • Guardian Protection

  • SimpliSafe

  • Vector Security

  • Vivint

More providers are being added regularly. Check back soon and let us know which ones you want us to tackle next.


How Do I Get Started?

From the web:

  1. Open the Cancel & Lower My Bills section in your Kudos account

  2. Find the bill you want to lower

  3. Click "Help me lower my bill"

  4. Kudos AI takes it from there

From the Kudos mobile app:

  1. Tap Spend from the home screen

  2. Tap the banner that says, "We'll help cancel subscriptions and lower bills. Get started."

  3. Find the bill you want lowered

  4. Kudos AI takes it from there


Important to Know

  • You must be the authorized account holder for the service being negotiated

  • By requesting a negotiation, you authorize Kudos to act as your representative with the provider

  • Calls may be recorded where permitted by law; recordings are available for you to review in My Wallet β†’ Cancel & lower bills

  • Results are not guaranteed β€” providers control the final outcome

  • Kudos does not process refunds; any refund requests must go directly to the provider


Kudos Premium Required

AI Bill Negotiation is available exclusively to Kudos Premium members. Premium also includes:


Have questions about the process? We're happy to help. Reach out at support@joinkudos.com.

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