Kudos AI Bill Negotiation is a Premium feature that uses AI to call your service providers and negotiate lower rates on your behalf.
What Kudos Does For You
Once you request a negotiation, our AI agent handles the entire process:
Calls the provider's customer service line
Navigates phone menus and hold times
Speaks with retention specialists
Negotiates discounts, credits, or lower rate plans
Handles verification steps (with your approval for any one-time codes)
Finalizes changes to your account
You can follow along in real time with live progress updates, from "Calling provider..." through "Your bill was reduced."
Want to hear exactly what happened on your call? You can listen to a recording of your negotiation call at any time in My Wallet → Cancel & lower bills.
Which Providers Are Supported?
📱 Mobile
AT&T
Boost Mobile
C Spire
Consumer Cellular
Cricket Wireless
Google Fi
Metro by T-Mobile
Mint Mobile
PureTalk
Red Pocket Mobile
Simple Mobile
Straight Talk
T-Mobile
Ting Mobile
Total Wireless
Tracfone
Ultra Mobile
US Mobile
UScellular
Verizon
Visible
🏠 Home & Internet
Astound Broadband
Breezeline
Brightspeed
CenturyLink
Consolidated Communications
Cox
Frontier
Google Fiber
Hawaiian Telcom
Hughesnet
Kinetic by Windstream
Mediacom
Metronet
Optimum
Quantum Fiber
Sparklight
Spectrum
Viasat
WOW!
Xfinity
Ziply Fiber
📺 TV & Satellite
DIRECTV
DISH
🔒 Home Security
abode
ADT
Brinks Home
Cove
Frontpoint
Guardian Protection
SimpliSafe
Vector Security
Vivint
More providers are being added regularly. Check back soon and let us know which ones you want us to tackle next.
How Do I Get Started?
From the web:
Open the Cancel & Lower My Bills section in your Kudos account
Find the bill you want to lower
Click "Help me lower my bill"
Kudos AI takes it from there
From the Kudos mobile app:
Tap Spend from the home screen
Tap the banner that says, "We'll help cancel subscriptions and lower bills. Get started."
Find the bill you want lowered
Kudos AI takes it from there
Troubleshooting
Not receiving your one-time passcode (OTP)?
Some providers send the OTP to the phone number they have on file for your account, which may differ from your current number. If the code isn't arriving, this is the most likely cause.
When the OTP prompt appears during your session, you can update the phone number directly in the modal before requesting the code. Enter the number your provider has on file for your account, and the code should come through. If you're not sure which number your provider has on file, you can usually find it by logging into your account on the provider's website.
Once you've updated the number, you can start a new session here: joinkudos.com/my-wallet/transactions/cancel-lower-bills
What if the negotiation is unsuccessful?
Results are not guaranteed. Providers control the outcome. If we're unable to negotiate a lower rate, you'll be notified and can try again at a later date. Providers are more likely to offer discounts near the end of a contract or promotional period, so it's worth trying again if your situation changes.
We will never change or downgrade your plan. Kudos only negotiates better rates within the plan you already have.
Important to Know
You must be the authorized account holder for the service being negotiated
By requesting a negotiation, you authorize Kudos to act as your representative with the provider
Kudos negotiates better rates within your current plan. We do not make changes to your service or downgrade your plan
Calls may be recorded where permitted by law; recordings are available for you to review in My Wallet → Cancel & lower bills
Kudos does not process refunds; any refund requests must go directly to the provider
Kudos Premium Required
AI Bill Negotiation is available exclusively to Kudos Premium members. Premium also includes:
Unlimited auto-cancellations
Auto-activation of card-linked offers
Advanced subscription tracking
2 years of transaction history
Important to Know
You must be the authorized account holder for the service being negotiated
By requesting a negotiation, you authorize Kudos to act as your representative with the provider
Calls may be recorded where permitted by law; recordings are available for you to review in My Wallet → Cancel & lower bills
Results are not guaranteed — providers control the final outcome
Kudos does not process refunds; any refund requests must go directly to the provider
Kudos Premium Required
AI Bill Negotiation is available exclusively to Kudos Premium members. Premium also includes:
Advanced subscription tracking
2 years of transaction history
Have questions about the process? We're happy to help. Reach out at support@joinkudos.com.