Kudos AI Bill Negotiation is a Premium feature that uses AI to call your service providers and negotiate lower rates on your behalf.

Once you request a negotiation, our AI agent handles the entire process:

You can follow along in real time with live progress updates, from "Calling provider..." through "Your bill was reduced."

Want to hear exactly what happened on your call? You can listen to a recording of your negotiation call at any time in My Wallet → Cancel & lower bills.

📱 Mobile

🏠 Home & Internet

📺 TV & Satellite

🔒 Home Security

More providers are being added regularly. Check back soon and let us know which ones you want us to tackle next.

From the web:

From the Kudos mobile app:

Add a memo for the agent: Before you submit, you'll see a memo box. Anything you write there is shared with our agent before it calls your provider, and the agent uses it as part of its script. It's a good place to add context, like a past offer from your provider or anything that's changed on your account.

Not receiving your one-time passcode (OTP)?

Some providers send the OTP to the phone number they have on file for your account, which may differ from your current number. If the code isn't arriving, this is the most likely cause.

When the OTP prompt appears during your session, you can update the phone number directly in the modal before requesting the code. Enter the number your provider has on file for your account, and the code should come through. If you're not sure which number your provider has on file, you can usually find it by logging into your account on the provider's website.

Once you've updated the number, you can start a new session in Cancel & lower bills.

What if the negotiation is unsuccessful?

Results are not guaranteed. Providers control the outcome. If we're unable to negotiate a lower rate, you'll be notified and can try again at a later date. Providers are more likely to offer discounts near the end of a contract or promotional period, so it's worth trying again if your situation changes.

When you try again, use the memo box to give the agent anything that might help, like an offer you've seen from your provider or a competitor, or how long you've been a customer.

We will never change or downgrade your plan. Kudos only negotiates better rates within the plan you already have.

What if my provider doesn't apply the rate it agreed to?

Your provider is responsible for applying any discount or credit it agrees to. If your bill doesn't reflect the negotiated rate after it was supposed to start:

In your memo, include:

Our agent will use your memo when it calls, so your provider gets the full picture without you needing to be on the call. Kudos can't contact your provider separately to dispute a past agreement, but you're also welcome to contact them directly with the same details.

Kudos isn't able to pay or credit the difference between the negotiated rate and what you were billed. Any credits for past months need to come from your provider, which is why it helps to include them in your memo or ask your provider directly.

If you run into any trouble, reach out to us at support@joinkudos.com, and we'll help.

Can the negotiation accept a plan change or new equipment?

No. Kudos only negotiates a lower rate on the plan you already have, so it won't accept a plan change, upgrade, downgrade, or equipment change, even if your provider offers one. If you'd like to switch plans or get new equipment, make that change directly with your provider. Once you're on the new plan, reach out to us at support@joinkudos.com, and we'll help you start a new negotiation. See Can I negotiate more than one bill with the same provider? for how that works.

AI Bill Negotiation is available exclusively to Kudos Premium members. Premium also includes:

Upgrade to Kudos Premium →

Have questions about the process? We're happy to help. Reach out at support@joinkudos.com.