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Connecting your Accounts

Securely link your bank accounts to Kudos for automatic transaction tracking and personalized financial insights.

Should I link my accounts inside Kudos?

Connecting your bank and credit card accounts to Kudos is one of our newest core features, available on both our mobile app and web platform. You’ll get the most value out of Kudos when you connect all of your bank accounts and see your transactions.

How do I link my accounts inside Kudos?

Connecting Accounts on the Kudos Mobile App. From the home screen, tap Connect accounts. Next, tap Connect bank or scroll to your list of cards below that show the banks to connect. Tap Continue. Next, enter your phone number or tap Continue as guest

How do I unlink my accounts inside Kudos?

Unlinking accounts from the mobile app. Head to Account Settings. It's the gearbox in the upper right corner of the home screen. Scroll down and tap Connect to Plaid. Tap the three dots next to the bank you would like to disconnect. Tap remove bank f

Can I add a new account to an existing bank I’ve connected?

When you open a new account with an institution you already bank with, Kudos typically detects this automatically. However, in some cases, you may need to take action if the new account doesn't appear. If you don't see your new account populate autom

What if I want to connect multiple versions of the same card to my Kudos account?

Currently, Kudos allows you to link only one version of each credit card to our data provider, Plaid. We understand this may not fully capture your financial picture, especially if you hold multiple versions of the same card. We recognize the importa

What if I'm being told my bank credentials are wrong?

If you're experiencing difficulties connecting your account, we recommend a few steps to resolve the issue:. Still unable to connect your account? Reach out to us. We're here to help and can work with you to identify and resolve any persistent connec

What if I have to reconnect my bank account frequently?

Connection issues typically stem from one of three sources:. Some banks require frequent re-authorization to maintain active connections. If you're experiencing difficulties, it's often due to one of these factors rather than an issue with Kudos dire

What if I can’t find my bank?

We understand that not being able to connect all your accounts can be frustrating!. Here's what you need to know:. Kudos partners with Plaid, a service that supports over 8,000 banks. However, it's important to note that not every financial instituti

What if I am missing some transactions?

Not seeing your transactions? We recommend waiting 24 hours to see if they sync into Kudos. If your transactions do not start populating, disconnect and reconnect to this bank inside Kudos. Still having trouble? Reach out out us!

What if the categories for my transactions are wrong?

At Kudos, we import transaction categories from our data provider, Plaid. While this process is generally accurate, occasionally a transaction may be categorized incorrectly. We've made it easy for you to correct any misclassifications. To update a c

How does Kudos use my transactional data?

When you connect your bank accounts to Kudos, we sync your transactions to provide valuable insights. This process allows us to analyze your spending habits and patterns, enabling us to offer personalized recommendations. We can suggest which credit

What technology is used to connect my bank accounts?

Kudos partners with Plaid, a leading financial technology company, to securely connect your bank and credit card accounts. This collaboration ensures a safe and seamless process when linking your financial information to Kudos. Additionally, we are w

Is Plaid safe to use?

While no company is 100% immune to data breaches, Plaid is used by thousands of financial institutions for protecting and transmitting sensitive information. Here's how Plaid keeps your information safe:. We encourage you to read Plaid's Privacy Poli