Your Rewards History displays all your transactions where you've accrued rewards, whether from your credit cards or through Kudos Boost cash back.
You can filter your transaction history for the past 30 days, 90 days, or by year.
Rewards History on the Web
Click on Activity in your Kudos wallet. Select individual purchases to view the detailed breakdown of rewards.
Rewards History on the Mobile App for iOS and Android
To view your Boost transactions, tap Home > Boost Value > Boost Rewards.
Here's a breakdown of the different statuses for your purchases:
Completed: you've made a purchase, and our merchant partner has confirmed your order. This typically takes 60-90 days.
Pending: your purchase is waiting to be verified and confirmed by our merchant partner. Travel purchases stay pending until 60-90 days after the trip is completed.
Ineligible: your purchase did not earn Kudos Boost. This can happen if:
The merchant isn't one of our partners
You didn't activate Boost before you checked out
You activated Boost, but then clicked away from the store or activated another rewards program before finishing your purchase
An item or all items from the purchase were returned
Have a question about a specific purchase?
If you'd like us to look into a transaction, please reach out with the following details from your receipt:
Purchase date
Order total
Order ID
Item breakdown
Merchant name
The more detail you can share, the faster we can dig in. Reach out to us at support@joinkudos.com, and we'd be happy to help!
