Here's How Boost Rewards Are Processed
Rewards Status Timeline:
Purchases might take 24–72 hours to appear as "pending" in the app due to merchant processing times and purchase confirmation delays.
Most purchases stay pending for 45–90 days, and can take up to 120 days, while merchants verify your order and make sure there are no returns or exchanges.
Travel rewards remain pending until after your trip is completed, since reservations may change or be canceled. They can stay pending for up to 180 days after your trip.
Your Boost amount will be adjusted if you return items or if part of your purchase is deemed ineligible.
For travel bookings, you'll still earn both your card rewards and your Boost reward. It just takes a bit longer to process after your trip ends.
Purchase Tracking Delays
When you make a purchase, it may not appear as "pending" in the Kudos app immediately, even if tracking is successful. Typically, it can take 24–72 hours before the pending status is reflected in the app. This delay depends on how promptly the merchant provides purchase confirmation details.
Seeing Pending Purchases on the Web
Go to Activity in your Kudos wallet and scroll to Boost history. Pending purchases are under the Unconfirmed tab.
Seeing Pending Purchases in the Mobile App
Tap Shop, then tap your Balance at the top of the screen to open Boost Rewards. Your Pending total is shown at the top, with your Boost purchases listed by month below.
Key Takeaways
Purchase tracking delay: Typically 24–72 hours due to merchant processing times.
Pending Boost rewards: Final confirmation by merchants usually takes 45–90 days, and can take up to 120 days. If your Boost is still missing after that, reach out to support@joinkudos.com.
Related Topics
If you're interested in learning more about Boost rewards or tracking purchases, visit the following topics:
💡 Earn more Boost with Premium: Kudos Premium members earn 1.25x the standard Boost rate on every eligible purchase, and redeem to PayPal with no processing fee.