American Express often shows the same offer on more than one of your cards. Once the offer is saved to one card, Amex removes it from the others, so it can only live on one card at a time. Here's how Kudos handles that when it auto-activates your offers.
Which card does Kudos activate the offer on?
Kudos works through your Amex cards in the order American Express returns them. The first card that can take the offer gets it, and Amex then removes it from your other cards, so Kudos skips the rest.
If an offer is already saved to one of your cards, Kudos leaves it there and won't try to move it.
Kudos doesn't currently prioritize cards by their rewards rate. For example, if a Sprouts offer appears on both your American Express® Gold Card (4x at U.S. supermarkets) and your Platinum Card® (1x), Kudos won't automatically choose the Gold.
Can I choose which card gets the offer?
There isn't a setting for card priority yet, but you can choose the card yourself:
Log in to your Amex account and find the offer on the card you want to use.
Add the offer to that card.
Kudos will see that the offer is already saved and leave it on that card.
We're exploring ways to give you more control here, such as letting you choose one card to prioritize for your offers, or having Kudos automatically pick the card that earns the most rewards at that merchant. We'll update this article when it's available.
Does auto-activation cover card benefits and credits?
No. Auto-activation covers merchant Amex Offers only. Card benefits and statement credits, like the Oura Ring credit on the Platinum Card®, are separate from Amex Offers.
Most of these benefits need to be set up by you directly, for example by enrolling in your Amex account or by linking an account with the partner company. Because of that, Kudos isn't able to enroll you in them automatically.
Once you've enrolled, you can keep track of your card's credits and what you've used in the Benefits Tracker. See Automatic, assumed, and manual credits: how Kudos tracks each one for how each type is tracked.
Questions?
For more on how auto-activation works, see Overview & Getting Started. Still have questions? Reach out to us at support@joinkudos.com.
